Press Release

Eight Neighborly® Brands Named by Franchise Business Review as Top Franchises of 2023

Molly Maid® and Mr. Rooter® Plumbing honored with seven years named to the prestigious ranking 

Waco, Texas (Jan. 17, 2023) – Neighborly® brands Molly Maid®, Mr. Rooter® Plumbing, Glass Doctor®, Junk King®, Mr. Appliance®, Mr. Electric®, Mr. Handyman® and Real Property Management® were recently named by Franchise Business Review as Top Franchises for 2023 with Molly Maid® and Mr. Rooter® reaching a milestone of seven years named to the list. This is the 18th annual ranking of the 200 best franchise opportunities as rated by franchise business owners. 

“Seeing our brands continue to perform and gain recognition for their accomplishments as a result of their efforts could not make me prouder to be a part of the Neighborly hub for home services,” said Brad Stevenson, Chief Development Officer for Neighborly. “Having multiple Neighborly brands named as top franchises on Franchise Business Review’s list year after year is a testament to our hard working franchise owners who place an emphasis on providing exceptional customer service through our Done Right Promise™. It’s our franchise owners who can be credited for propelling our brands to achieve success, and I look forward to watching all they will accomplish in the new year.”  

Top performing Neighborly brands were among over 360 franchise brands, representing more than 38,000 franchise owners, that participated in Franchise Business Review’s research. Neighborly brands’ franchise owners were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training and support, operations, franchisor/franchisee relations, and financial opportunity.

Neighborly’s year-over-year recognition for this award is as follows:

• Molly Maid, 7 years named
• Mr. Rooter Plumbing, 7 years named 
• Glass Doctor, 6 years named
• Mr. Appliance, 6 years named
• Mr. Electric, 6 years named
• Mr. Handyman, 5 years named
• Real Property Management, 4 years named
• Junk King, 3 years named

“Franchisee satisfaction levels hit an all-time high last year despite the pandemic, and we are pleased to report that our 2023 research shows satisfaction has remained high—a sure indicator that franchisee satisfaction is a top priority for franchise companies—and that’s good news for franchise owners and anyone thinking about investing in a franchise,” said Michelle Rowan, president & COO of Franchise Business Review. “As an independent research firm, Franchise Business Review is committed to helping prospective franchisees get an objective view of the best franchise opportunities available based on actual feedback from the people who own them. This year, nearly 38,000 franchisees completed our survey and from there we identified the franchise brands with the highest levels of satisfaction and performance to educate potential buyers about which franchise to invest in. Each of the 200 Franchisee Satisfaction Award winners on this year’s list achieved stellar ratings from their franchisees.”  

Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction and employee engagement, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.

Visit FranchiseBusinessReview.com to see the full description of the 2023 Top Franchises.

About Neighborly®

Neighborly® is the world's largest home services company with more than 30 brands and 5,000 franchises collectively serving 12 million+ customers in six countries, focused on repairing, maintaining, and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across 18 service categories at Neighborly.com or through the Neighborly App. More information about Neighborly®, and its franchise concepts, is available at Neighborlybrands.com. 

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures the satisfaction and engagement of franchisees and franchise employees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,200 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at http://www.FranchiseBusinessReview.com. To read our publications, visit https://franchisebusinessreview.com/page/publications/.